The first time I went with Northwest I had called several other shops and they were the only one who was able to make time to get me in as my daily driver was broken! They had to deal with a tricky warranty situation and they made everything seem easy and got me back on the road in a very short amount of time! I also love the detail they put into the diagnosis of my truck and the pictures of the tech and advisor, as well as what they worked on! Very cool. everyone had great attitudes and the price is right, will definitely be using this shop for all my automotive needs!