5

As always Northwest Automotive was there in a pinch! I'm a pretty handy and mechanically knowledgeable person, but there's some tools that I just don't have in my arsenal to break loose seized parts and stripped bolts! Rather than pay hundreds or thousands for a tool(s) that I would likely only use once in my lifetime, I've always used Northwest Automotive instead. Less stress and worry for me. As usual they got it done promptly, professionally, honestly, and were friendly the whole time! This time our '11 RAV4 needed new hub assembly's on the front wheels. Our small hydraulic puller and slide hammer couldn't do it. When they put the new hub's on they took full responsibility for smashing the wheel speed sensor. I was able to drive off that afternoon with warnings from them that the speedometer, power steering, and stability control systems won't be working. They ordered the new sensor that day and were able to get it installed the following week free of charge. Honesty and accountability like that go a long ways in a small community! I've gone to other shops in the past that put temporary bandaids on their mistakes then after a few weeks tell me, "It was like that before." Northwest Automotive will never pull that trick on their customers! Thanks again guys!

5

The service was excellent! Very professional. I highly recommend them.

5

We are always very well taken care of at Northwest Automotive and this visit was no different.

5

Service was outstanding from the start. Micah is responsive and great to work with. Highly recommended!

5

These folks are the best! They listened to my concerns about my vehicle, and were able to give me information and options regarding what repairs should take priority. They are also very good at explaining how various vehicle components operate in a way that makes it easy for me to understand. I have no trouble recommending Northwest Automotive to anyone who needs their vehicle worked on.

5

We found NW Auto in 2016 and immediately became hooked to their amazing skills, workmanship, honesty, loyalty to not only customers but a loyalty to our community. We have had many many services completed at NW Auto and always the same A+ results! This time around we had a MAJOR service and are more than happy with the results! Our car is like a brand new car! The BEST car repair work, their hometown charm, and genuine sincerity are what sets them apart from the rest!

5

I am very happy with my experience there. These guys treated me right and I would recommend them to everyone!

5

The service has always been spectacular. Whether you just need a simple oil change, or repairs, this is the place to go. Even if you're car illiterate, you can trust them to diagnose the problem(s), and not try to sell you on additional repairs. The text alerts are pretty nifty, too! They'll send you updates to your phone and/or email, so you can see exactly what they found. Pictures and explanations of what needs to be repaired, and of what looks good. My little guy is obsessed with cars and trucks. I made one small remark about that, and Micah invited him to take a peek at the shop! They care about their customers--not just the vehicle--and it shows. I highly recommend Northwest Automotive to anyone!

5

The ONLY place to take your vehicle for repairs in the Flathead Valley. Excellent customer service, honest people, a business to be proud is in our community.

5

Very professional, good communicators and personable. Definitely their workmanship is 5⭐⭐⭐⭐⭐

If You Are Using A Screen Reader And Are Having Problems Using This Website, please call Northwest Automotive (406) 756-9511 For Assistance.