5

I was impressed by their prompt and courteous answer to my initial phone call. They were able to set me an appointment over the phone and made sure to thank me for my business. When I got there, the shop waiting area was clean and comfortable. Everyone I spoke with was very polite and honest about what they found with my vehicle. They were booked about a week out, but it wasn't a big deal for me. They had very fair prices and didn't try to upsell any c4ap I didn't need.

5

Friendly and knowledgable

5

We have never had such a thorough inspection done and reported this way. We really like how it is presented to us and very easy to follow. Than you for taking good care of our vehicles!

5

A simple oil change but done efficiently and quickly. Gratefully -- Jill A.

5

I have been getting my autos serviced at Northwest autos, 4 of them, for about 2 years. I would not consider taking them anywhere else. Everyone at Northwest is courteous and professional. The cost of service are very competitive. And, so far, every job has been flawless. My only regret is that I didn't find them sooner.

5

Prompt service, clean facilities, accurate estimates

5

Christopher, Micah and staff at Northwest Automotive always do an unusually impressive job providing conscientious service. I do mean always.

5

After taking my Mother's car to the local dealer and being excessively charged for not fixing anything, I brought her car to you, based upon the advice of a friend. Not only did you fix the problem right the first time, the costs were half of what the dealer wanted! Your mechanic's diagnosis was clear and concise. Your service agent presented the details in a way that even my elderly mother could understand. The price was competitive. The staff was genuinely honest and informative. My mother will never take her beloved car anywhere else again. I can not thank you enough!

5

This was my first visit but it won't be my last. You have earned my business. Top notch customer service.

5

Top notch service and support as always. Completely satisfied

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