5

It's always a comfort to know I can call in a mini emergency or for regular maintenance and be met with courteous and prompt service.

5

I went on a mission to find a reliable, honest, respectful auto mechanic after going through a series of bad mechanics. I found it in Northwest Automotive. Everyone there is so friendly and accommodating. They answered all my questions and didn't make me feel dumb for asking them. When they weren't able to save my truck they refunded me for all the hours of work they had already put in. They made me, my kid and even my dog feel at home when we had to hang out in the lobby for hours and were very gracious when my ride didn't show up til after closing time. Thorough. Family friendly. Fair. They have made me a loyal customer.

5

They Always do a super job for an alignment.

5

I always feel confident with the work being done on my jeep. NWA does not try to up-sell me; they share information regarding upcoming maintenance needed and prioritize the need so I can make decisions and plans for future maintenance.

5

Friendly and helpful

5

Awesome crew and excellent service!

5

As we've come to expect from NW Automotive, our problem was quickly (and accurately) diagnosed, and solutions were offered immediately. They were able to have the needed parts in by the next day, and the repair was completed that afternoon. The remodeled waiting room was comfortable, and included water, coffee, television and wifi. I was able to get work done while I waited so didn't lose the day.

5

Very happy with how quickly they were able to get our truck in for service, figure out what was wrong with it and complete the repairs. I would absolutely go to them again for anything!!

5

They always take care of me, and I feel I can trust them to not rip me off.

5

Always great service, quality parts, very good people to work with. I wouldn't go anywhere else.

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