Reviews - Page 8

Anonymous

11/19/2018

Great service and very thorough inspection before any work is carried out.

Luann Landwehr

11/16/2018

Excellent knowledge, repairs explained and estimated clearly, top rate auto repair

Linkoln Gunther

11/16/2018

Come for the free inspection, stay for the great work! I wish I had started taking my car to NW Automotive before I got my head gaskets replaced because their cost would have been much cheaper than I paid, and I believe the warranty would have been better than my current warranty. They will be up front about what your vehicle needs and doesn't need, without pressuring you into unnecessary maintenance. As an added bonus, if you live or work in Kalispell they will give you a ride in their SWEET mini electric car while they work on your vehicle. I've never seen so many ladies' heads turn!

Thanks, Link! The Smart Car does get attention- mostly laughs! :)

- Northwest Automotive

Jerry & Sue Pierce

11/7/2018

Very good service! Thank you.

B B

11/5/2018

AMAZING!!!...These guys are purely amazing...They are trustworthy and hands down do right by their clientele oh, and most important, they are phenomenal at what they do!!! I've dealt with my fair share of ridiculously shady mechanics so my statement above doesn't come lightly nor would I say it if it were not true. Bring your vehicle here, they are fantastic!!!! - Ben

Thanks, Ben! One of the things we try to focus on is giving our customers as much info as possible. Our industry does have a dark cloud that hangs over it- and some of it was deserved in the past. I talk and interact with many shops all over the US. I think the majority of them are working towards the same goal as we are- to remove the things that caused a negative image of repair shops. Thanks again for your words, they are truly appreciated!

- Northwest Automotive

Chris Compton

11/2/2018

These guys are great, wouldn't take my vehicle anywhere else!!!

Bryce Bennett

10/28/2018

Consistent, quality service every time. They go the extra mile to make sure they take care of you.

Nancy

10/24/2018

As always greeted when I arrive, service is very timely since I have to wait for service to be completed. Car is kept protected on the inside, they don't even move my seat. Waiting area is VERY comfortable & equipped with WIFI & TV and theater seats to relax in while you wait. My car has been serviced for the past 4 years & I have always had excellent service. Great People!!!

Trish Kinney

10/22/2018

I trust the work they do here. I appreciate the time the owner and manager take to speak one-on-one with their customers. A professional, well-run business!

Thanks, Trish! One of the most enjoyable parts of my job is getting to talk with customers.

- Northwest Automotive

Trish Kinney

10/21/2018

Five star review! A very professional, accountable team at Northwest Auto. They take the time to listen, answer questions and be sure you understand the details. Every one of the staff I've come in contact with has been kind, patient and professional. I trust them to do the right thing, and take good care of our cars. I will be back!

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